Retail Chains Shed Stores, but It Isn’t Good for Business Chains often fail to recapture customers online or at remaining locations, industry observers say; ‘the 20-minute rule’

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Retail Chains Shed Stores, but It Isn’t Good for Business Chains often fail to recapture customers online or at remaining locations, industry observers say; ‘the 20-minute rule’ (archive.is)

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At least the big box stores employs locals. Although you around here we have Amazon fulfillment centers which employs locals as well.

I agree the 20 minute rule is a very real thing. That's one of the reasons I'm bullish on KSS. We had JCP close here recently, most of that traffic is going to the Khol's store one block over.

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