That might be true in some orgs but I have been in a position where I have had to do "client desk work" at the same time as re-designing the datacenter (including networking, security, power, etc). It really depends on where you are.
It should not be like that but it still is. (sometimes)
So you’re doing incident handling that would stand up in court - intrusion analysis using pcaps for things like overflow attacks on custom software using intrusion detection systems that you yourself installed and maintain? And they still want to pay for that type of expertise to do client desk work?
It must happen, but that company sounds like they really like to waste resources.
Yeah man, I get it. It is just how it is some places.
The answer to that is - yes - Or at least it was until I burned out at that place and went somewhere where I don't have to have so many damn hats.
(post is archived)