They should for things that are of their control or their purview. That's how they used to do it.
They should for things that are of their control or their purview. That's how they used to do it.
There's something to be said for this. Airlines in the US act as if their "contract" with you exclusively benefits them and they have zero responsibility to uphold any part of their side.
There's something to be said for this. Airlines in the US act as if their "contract" with you exclusively benefits them and they have zero responsibility to uphold any part of their side.
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