>What about traditional smaller-than-the-size-of-a-golf-ball dents or bill-size scratches? Well if every user creates such dents and scratches, the car will look like shit after a couple of weeks. Just treat what you rented as if it were your own. It's possible. As for dents made by niggers on a parking lot when you're not there, I must admit, I don't have a good solution.