Snow finally melted end of March. We could see the bow on the deck surface. Safeco is slow especially since they diversity hire. As soon as I saw her last name "Robinson" I knew we were in for a long ride. She sent a White man out to look at the damage and take pics. She's the "adjuster" at the office. Reads from a script not smart just a trained ape. No concept of living in the boonies. They want to withhold $300 for a dumpster fee? This makes zero sense.

Up here in the nowth we get snow then it warms enough to melt some then it freezes again in ice form. We had over 2 feet of ice under 1 foot of snow. Hitting it with a shovel was like hitting a brick wall. TBH the person that built the deck was an idiot. You have to beef them up for snowpack. At the time hubby was sick from cancer so we foolishly trusted our builder. Suing him? Not worth it. Word of mouth will sink him faster in a small town.