Also:
Human brains don't stop developing until mid twenties. Brains of teenagers are still not fully developed in all kinds of ways particularly around empathy.
Human brains are not wired for math. We learn to perform math "tricks" and mostly memorize algorithmic patters to find answers. She is being asked a question, that to her brain, is a completely new pattern and she doesn't have enough reference points to deconstruct the pattern and reconstruct it into an answer.
I took a few online iq and personality tests that are considered scientifically valid to some degree. They had portions of tests dedicated to math and to visual pattern recognition. The first time I took the test I skipped over those questions because my brain just finds that shit boring and I don't like staring at completely new problems that are 100% unrelated to the verbal questions in the rest of the test. Then, when taking a version of the test for the third time to compare whether or not my anwers drift between tests, I checked on problem out and noticed that it was just easy pattern matching on both the math and visual pattern tests. Once I decompiled the initial pattern I could figure out basically all of the math and pattern questions.
There was one pattern recognition question set I was not able to crack as it seemed to have multiple interacting levels of pattern correlation, but maybe with more time and practice in similar tests I would be able to in the future.
I am no longer convinced that math is exclusively the domain of smart people. You do occasionaly see people born with a natural pattern recognition talent that is a good fit for math like Srinivasa Ramanujan, but, good deal of math is not exactly what it seems to us colloquilly, as a kind of magic that only smart people get and if you can't do math you aren't in that magic club.
Making excuses for stupid doesn't excuse ignorance.
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