BTW testing batteries without a load can hide ones in a poor state. Battery testers put a resistor across that draws current. Batteries can develop significant internal resistance (basically a series resistor) which lowers voltage when there's a load, but has little effect when measuring with a high-impedance multimeter like that.
It was suggested to me earlier to test it on her load but to be honest I don't have any idea how to do that because the only way to put it on her load is to snap it into the tool and pull the trigger.
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