I quit Applebees not long after they got those stupid tabletop tablets.
Greet a table to get a drink order and they're screaming for plates and silverware because the appetizer they ordered, before they even sat down, had arrived.
It was a pain in the ass to do payments on, especially if people used gift cards.
Bitching because they had to pay for the games their kids played on it.
They never worked right, never enough functioning for all the tables. Batteries wouldn't/couldn't hold a charge. Stupid guests trying to order on them and screwing it up so we had dead food, (which we weren't allowed to eat unless we paid for it).
I could go on and on. They were awful, and contributed to getting 'weeded'.
I used to control my station, now it was controlling me!
Applebees sucked before then, one of the worst companies I ever worked for, (besides Darden), but I held on for almost 10 years because I was close to retirement.
Those things were the last straw, I can only imagine how fucked up it will be for the servers with AI in the mix.
What an awful job to end a stellar career on!
That sounds fing miserable. Also, wtf. They had games that the kids could play that you had to pay for? What fucking MBA thought that up and didn't realize it would royally piss off anyone actually getting charged for little Timmy playing "pop the balloon" for 30 minutes?
I stopped eating there so long ago that I don't remember when. My family would still want to go there for B-days and such but I would just get a water and hang out. They all seemed to hate me for it even though I just told them I couldn't eat it or I would feel sick for a day or two (not a lie, that's what happens when you stop eating places like that for a few years).
Oh, they were miserable alright. If there was more than one kid, they'd fight over it. I actually had people, before they sat down, tell the host(ess) to take the tablet away.
They were assigned by table number, so whever it was, I had to use it since at the beginning, they forced us to use it for eveything, instead of the regular computer.
I don't remember exactly how it worked for guests, if you could play a little then have to pay, or if they just paid up front. It was like $3 for unlimited play.
I do remember there was a way to put it in demo mode and that's what we'd do on break is eat and play the games.
I never ate there before, rarely while I worked there (talk about 'slop'), and haven't set foot in one since I left. Good riddance to bad rubbish!
The IHOPs in the surrounding area are gone, and I thought they were better, used to go there once in a while, but there's still a few Applebees around. I can't believe they're still in business.
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