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[–] 1 pt

If they prepared for it, how come they're offline for a week?

[–] 0 pt

From a devops standpoint the timing sounds about right to change all the services from AWS to something else. There is a lot of configuration, security, restoring of databases, setting development environments and automated deployments to be done.

[–] 0 pt

I guess they mean they aren't using Amazon proprietary software that they can't replace. I guess there's different levels of preparedness. I'm not saying I'd do any better, although that is not my job.