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849

Getting reports of some users not being able to access pic8.co

The server is up and running. Trying to diagnose a potential network infrastructure issue.

Have you been able to reach https://pic8.co today and yesterday?

If not, what error did you get when it eventually failed? Time out, DNS resolution error?

Feedback is much appreciated.

Getting reports of some users not being able to access pic8.co The server is up and running. Trying to diagnose a potential network infrastructure issue. Have you been able to reach https://pic8.co today and yesterday? If not, what error did you get when it eventually failed? Time out, DNS resolution error? Feedback is much appreciated.

(post is archived)

[–] • 1 pt

Works and images upload today.

It has been sorta spotty last few days though.

[–] • 1 pt

that would be consistent with what I've heard from some other users

Thanks

[–] • 1 pt

the last three tracert hops from UK seem a bit slow (60ms), but maybe that's normal?

11 17 ms 15 ms 15 ms 5.158.213.26 12 59 ms 58 ms 57 ms 91.220.138.112 13 59 ms 59 ms 59 ms 91.220.138.78 14 60 ms 60 ms 57 ms vps-185-112-147-117.1984.is

[–] • 1 pt

no problemo

[–] • 1 pt

yep

[–] • 1 pt

have been uploading and using for a day or two no issues.

[–] [deleted] • 1 pt

Have not noticed any issues lately, working OK here. Worked fine ever since I complained a long time ago, so I guess I'll take the credit for that.

[–] • 1 pt

Funny part is, you're probably correct.

[–] • 1 pt

Yes, I can reach it. Both on VPN and not.

[–] • 1 pt

Working here, no issues. https://pic8.co/sh/jj1BpW.jpg

[–] • 1 pt

Loading pic8 works for me right now.

The other day I tried to upload a ~30kb pic and it gave an error while uploading it. I waited 30sec and tried uploading again and it uploaded properly.

Thought it was only for me, but I then saw someone else note getting the same error yesterday.

I'm not sure if this helps at all.

[–] • 1 pt

Good to know. Thanks!

[–] • 1 pt

You're welcome. I'll try uploading some pics later on that I've been meaning to put on pic8 to see if I encounter the error again.

[–] • 0 pt

yes vid8 has an invalid cert for over a week now though. But only on my main browser.

[–] • 0 pt

vid8 cert has been renewed and everything is perfectly fine.

https://poal.co/s/vid8/558498

[–] • 1 pt (edited )

Loading vid8 works for me. Watching a video on vid8 works for me. Saving a video from the page using my browser works for me.

However, if I copy the video link and try to download the video's .mp4 file using Internet Download Manager like I normally use to download most files, it has been giving me a failed security protocol error ever since the cert issue happened and was resolved.

Something seems off someplace still in a setting, but I don't know what it could be. I'll try to get the exact error it gives me later on if you would like.

[–] • 0 pt

Well it still says it's not so I dunno. Is it a cache issue?

[–] • 0 pt

probably a cache issue if it's a browser specific issue.

you can look at the fingerprint by clicking on the icon to the left of the URL address bar. Compare them between the two browsers to verify whether or not they are the same. If they are different, then it's a caching issue.