That's because either they are apathetic, or lazy "big chance of this" or just not smart enough to learn to do this stuff on their own studying online like I did so many times, or have convinced themselves they cannot learn how to do stuff with a router or computer which is super common, like the old person that wouldn't fix the clock on the VCR and makes excuses not to remember what I told them. I don't know what something is. I open a tab and search for the answer. Makes some links take a long time to finish a story because of all the searching. I'm smarter because of it and often find what I know is not right or just off a bit so I basically delete the old knowledge and overwrite the answer in my brain, aka I forget the old and now use the new facts.