She spoke too much to an incompetent zogbot. "Why did you pull me over" "I don't discuss my day" "am I free to leave?" "I do not give consent to searches" are the only things you ever say to a cop.

I feel so much safer now.

I'm thinking there is possibly a better way of handling Gen Z kid psychology?

Like she's never had to take responsibility for her actions so she gets to act like a kid and assumes that will always work.

If the cop repeated back to her what she said and explained why that wasn't a way forward or an excuse, then she might have gotten out of that denial loop, and that jumping back and forth between excuses, he just let her do that again and again

I've just got off from work... a traffic stop is unrelated to your work schedule, we need to focus on this now

I live just down there... where you live is irrelevant, please focus on what the law requires you to do

what did I do ran a red light, that's an offence, we now need to process that offence step by step

get out of the car no

he went straight to talking about breaking her window, which then freaks her out and she just goes into head-in-sand mode

his manner was weak too, you don't raise your voice at the end of each sentence, because it sounds like a weak question. you lay out each step and give her time to process each one, and what would be the downsides of doing something else.