This. I have a lot of experience with customer service and the more you are detached from the customer the nastier they get. Face to face they might be nicer but email? The fuckers treat you like less than human.
This. I have a lot of experience with customer service and the more you are detached from the customer the nastier they get. Face to face they might be nicer but email? The fuckers treat you like less than human.
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