Why should McDonald's have to change things for everyone because of one incompetent? Hotter water extracts more flavor. The simpler solution would be to leave her free to discover her own limitations. This woman was too stupid for take out coffee.
It can also burn the coffee bean making it bitter. And being a barista inside a sedan isn’t realistic.
McDonalds is a precisely designed food machine. The temp of the coffee was designed to extract the most flavor. The lady in the sedan didn't need to be a barista, she only needed to be a mammal with a functioning opposable thumb. We need to start asking people to be responsible for their own behavior and not asking the world to change for them.
It wasn't one person who got injured, it was one who sued. During the trial they showed that a bunch of people were getting injured and complaining and McDonalds ignored it so they were found to be negligent.
Pouring hot coffee on your crotch will burn your junk. News at 11
bu-but think of mcdonalds!
You some kind of nigger or something?
Repeatedly ignoring documented incidences of serious injury shows a negligent attitude. That's what got them in trouble. They were abel to show that people were suffering serious burns and complaining and instead of taking measures to address the problem mcdonalds ignored them. This led up to some old lady suffering serious burns that needed surgery. She tried to get her medicals bills covered, they refused, it went before a jury, who found that mcdonalds was being negligent since they didn't take any measures to stop a problem they knew about, and refused to take any responsibility when these problems continued to happen, so they fined mcdonalds one day's worth of coffee sales in order to hit them hard enough to pay attention and fix the problem.
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