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[–] 2 pts

In risk management terms, I would define it as: one suffered a loss event.

[–] 1 pt

Was it a scheduled or unscheduled loss event, and can you inform me in advance the next time you have an unplanned emergency?

[–] 1 pt

Most times, unscheduled, but desperate times call for desperate measures. It's all there in my quantitative risk assessment report.

[–] 2 pts

I'll take your report and stare at it like I'm very interested in the data but in reality I'll simply file it away and never look at it again.