Expecting hot drinks to be "safe" to spill on yourself is retarded.
Nobody expected drinks to be safe to spill, they expected that they be safe to drink. If they were safe to drink it just so happens that they'd be safe to spill.
Even if they had stored it at the temperature she demanded she still would have been burned (and probably still would have come running for money).
You and McDonald's are jewing the word "burned." Being burned by 130 degree water just hurts. That's the temperature my water heater is set at, and it will scald your hands. It will also stop hurting in a couple of minutes. Her burns were down to muscle and required skin grafts.
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