A local talk host was relating conversations he'd had with business owners about employing ex cons. The bottom line was that most don't understand the importance of punctuality. I looked around a bit but didn't find any solid attribution for the quote. I heard it from my parents growing up. When I got into the delivery business it became a core philosophy. Most of my clients are hospitals & clinics. When a colleague tells me "better late than never" I suggest they tell that to the person waiting on medication or test results. Personally I'd rather wait for someone to finish their job than be late doing mine.