If you experience issues (disconnections, glitches, can't read encrypted messages..) with your Element app client (web version is fine) you'll have to: 1. if you haven't saved your security key, do it in your account settings > Security & Privacy. 2. once done, clear Element app caches 3. log out 4. install the latest version (from Element.io) 5. log back in while making sure the homeserver is set to **chat.poal.co**. 6. verify your account (with your security key) or another account that is already logged in on another device. Thanks for your understanding and sorry for the inconvenience.