It's on the hosting side. Edit your .htaccess over FTP.
I have root ssh access to my server the site is served by python too a nginx reverse proxy. As far as I can tell there isn't an .htaccess file
in ssh, if you cd to / and type
ls -la
can you see it?
nope no .htacess I've ls -la multiple times the whole thing is rediculously dependant on python and I am familiar with php which always has a .htacess
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