Unfortunately they cater to the least common denominator. I'm convinced our "admin" is no more than a Google admin. Trying to convince her that the reason i couldn't print was just a lack of printer drivers was a 6 hour ordeal of Microsoft updates and other drivel. Finally got the dumb bitch to download the drivers and it finally worked.
That is not even a google admin. That is basically pajeet level stupid.
FFS. It's normal for SA's to google shit. I have written documentation that was adopted as official documentation for multiple OSS projects as well as had some of my documentation on my own website(s) be the top result's on google for years (long before the current AI and crap algo shit).
Being unwilling to listen to others thoughts or having effective skills to "search" makes you suck at what you do. I bet my wife would be a better admin than that woman. Hell, she only asks me to help her with stuff now after she has done all of the basics I have shown her over the years.