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I hope it puts every single one of them out of business and bankrupts them. Fuck off pajeet and every company that hires you.

Archive: https://archive.today/3FqLv

From the post:

>For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, had tried everything to eliminate what a colleague called the “Indian-ism” in his accent. He mimicked the dialogue from Marvel movies and belted out songs by Metallica and Pink Floyd. Relief finally arrived in the form of artificial intelligence. In 2023, Kumar’s employer, the Paris-based outsourcing giant Teleperformance, rolled out an accent-altering software at his office in Gurgaon, on the outskirts of New Delhi. In real time, the AI smooths out Kumar’s accent — and those of at least 42,000 other Indian call center agents — making their speech more understandable to American clients on the other end of the line.

I hope it puts every single one of them out of business and bankrupts them. Fuck off pajeet and every company that hires you. Archive: https://archive.today/3FqLv From the post: >>For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, had tried everything to eliminate what a colleague called the “Indian-ism” in his accent. He mimicked the dialogue from Marvel movies and belted out songs by Metallica and Pink Floyd. Relief finally arrived in the form of artificial intelligence. In 2023, Kumar’s employer, the Paris-based outsourcing giant Teleperformance, rolled out an accent-altering software at his office in Gurgaon, on the outskirts of New Delhi. In real time, the AI smooths out Kumar’s accent — and those of at least 42,000 other Indian call center agents — making their speech more understandable to American clients on the other end of the line.

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[–] • 2 pts

And more importantly, will the AI bot be able to do the needful?

[–] • 1 pt

Clearly it will have to as the Indians simply cannot. That is why they keep asking the White man to do the needful.

Seriously. Like 2 months ago I had a pajeet ask me to do the needful on something that was assigned to them, on a different team, in a different division of the company. I deleted the email and ignored them. I re-assigned the ticket to them with a description of "wrong team".

[–] • 1 pt

Technically, you did the right thing. "Do the needful" means "Do what you think is appropriate for the situation" and you did so.

[–] • 2 pts

They tried to ping me on company-chat and asked for the correct team.

I blocked/muted them. I felt that was a reasonable action.