I'm blacklisted by Hertz and don't even give a damn.
A few years ago, a fly-by-night rental car company in Las Vegas told me that since (NC (my home state)) was a no-fault accident state, it was mandatory that I get the $20/day (or whatever) extra insurance on the car. I told them NC was not a n-fault but he wouldn't listen. The charge was added to my bill. When I got back to NC, I checked with my agent, found out that I was correct, and contested the bill with my credit card. Bottom line, I was right and the charge was negated. The fly-by-night's owner (Hertz, big surprise) tried to re-collect and I told them to pound sand. Now I can't rent from Hertz companies.
C'est la vie
Now I can't rent from Hertz companies.
Your story is not an uncommon one, from what I've heard. I have a few friends who work there, and even more who left. The stories they tell make one wonder how the company hasn't gone back into bankruptcy.
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