If you paid with a credit card, you can just dispute the charge. Should be an easy win
Charge back. Too many charge backs and their processor will drop them.
Exactly. Everyone makes such a fuss when the solution is obvious and takes like two minutes.
Sometimes the point is to make a fuss.
In addition to that, there is also a punishment fee of sorts per chargeback. Each time costs money. You may or may not need to attest to having tried to gain a refund from the business first.
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