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PR consultant Jen Roberts was one of those to find herself locked out of her account. She told the BBC: "I haven't posted anything or commented for quite some time, so it's extremely unlikely that I've done anything that could be construed as offensive."

"I will no longer have access to 15-plus years of content, which is genuinely sad.

Boo hoo, maybe you should have stored those important memories locally?

> PR consultant Jen Roberts was one of those to find herself locked out of her account. She told the BBC: "I haven't posted anything or commented for quite some time, so it's extremely unlikely that I've done anything that could be construed as offensive." > "I will no longer have access to 15-plus years of content, which is genuinely sad. Boo hoo, maybe you should have stored those important memories locally?

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"It is also quite stressful not knowing what the issue is, and having no recourse to resolve it. To be given no warning and then no way to access our own data is mindboggling."

It’s not your data once it leaves your device.