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POS router has the single worst software interface on the planet. Tech support is jeets; except now it's out of warranty so they want $100 to talk to "tech support".

I've searched and searched for ways to access the router without success. The only thing I haven't tried is uninstalling the network adapter and reinstalling because I don't see how this has anything to do with the router's software (netgear). I've factory reset it but that's all I've been able to do.

I'd appreciate any help getting access to this stupid thing so I can secure it and change appropriate settings.

POS router has the single worst software interface on the planet. Tech support is jeets; except now it's out of warranty so they want $100 to talk to "tech support". I've searched and searched for ways to access the router without success. The only thing I haven't tried is uninstalling the network adapter and reinstalling because I don't see how this has anything to do with the router's software (netgear). I've factory reset it but that's all I've been able to do. I'd appreciate any help getting access to this stupid thing so I can secure it and change appropriate settings.

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[–] • 5 pts (edited )

Ok, You are going to want to plug directly into the router with a ethernet cable if you can but this should do it.

Factory reset it. 1. Power on, wait a few minutes for it to be boot. 2. Press and hold the factory reset button for at least 10 seconds. It should reboot/reset everything. 3. plug directly into the router, use a browser to go to http://192.168.1.1 and log in using the default username/password. Username: admin Password: password Sometimes (especially on a older firmware) the password is set to "1234".

You should be able to reconfigure anything else from there. If you can't get to the login page in a browser, check your network settings. On windows, in a "cmd" window. Press Windows Key + R, type "cmd" and hit enter. type "ipconfig /all" and hit enter. Look for your wired ethernet adapter and make sure it has a IP address that is in the 192.168.1.x range. If it does not, manually set the IP on the WIRED adapter with the following.

IP: 192.168.1.150 Netmask: 255.255.255.0 Gateway: 192.168.1.1

You don't need to set DNS. Then, try to navigate to 192.168.1.1 again to log in and configure. You can also try to run ping in the cmd window with "ping 192.168.1.1" to see if it returns a ping and sees that the router is online.

After you do this, make sure to reset the WIRED adapter settings to "DHCP/Automatic" incase you need to plug in somewhere else in the future.

Let me know if it works. Good Luck.

[–] • 1 pt

Thanks much, I'll try this again, maybe there's something I skipped.

[–] • 0 pt

Let me know if that didn't work or if you have any errors try to screen shot them.