> *[Church Militant](https://www.churchmilitantaction.org/) (a 501(c)4 corporation) is responsible for the content of this commentary.* If you also seek the truth, then please consider joining Church Militant today by supporting our work. Sign up for a [Church Militant Premium account](https://www.churchmilitant.com/gopremium) or simply [make a donation](https://www.churchmilitant.com/donate). Feel free to [contact Church Militant](https://www.churchmilitant.com/contact) with your questions, comments, or concerns, at anytime. And now, let's begin with today's [*Vortex*](https://www.youtube.com/playlist?list=PL91feG5gFxM80FB-x7ZBqmNbz3c7Mk0p8)... > > **You have no faith.** > > When companies are doing internal reviews and want to know what their customers think of them, their products and their services, it's typical that they conduct market surveys. > > The surveys come in all kinds, shapes and forms — from focus groups to incentive emails to online surveys, and so forth. > > Recently, a company sent out a survey and asked the following questions of its patrons: > > - Where do you live? > > - What have been your experiences doing business with us? > > - What are your hopes for our company in the future? > > - What are three to five words you would use to describe what you like most about the company? > > - What are three to five words you would use to describe the difficulties you have had with the company? > > - Which of the following (sense of community, feeling of acceptance, being listened to and valued, among other things) do you consider the strengths of the company and the reasons you patronize us? > > As companies "dig down" into their customers' likes and dislikes (and then, broader opinions and thoughts), they often ask these types of questions. And then, whatever they are able to implement from these surveys, they do. > > After all, you've got to keep the customer happy, because a happy customer is a repeat customer. Now, a little confession: The "company" that sent out the survey was a diocese asking Catholics those questions and a few others. > > [...](https://www.churchmilitant.com/video/episode/vortex-survey-says) > > For all the bluster about "all voices being valued," **go ask your local chancery if Church Militant's voice can be valued** at the next diocesan men's conference. Primary Video source and transcript continues here: https://www.churchmilitant.com/video/episode/vortex-survey-says > Please consider [Church Militant Evening News](https://www.churchmilitant.com/video/archive/evening-news) for daily hard-hitting news and analysis through an authentic Catholic lens, covering the latest developments in the Church, across the nation and around the world.