Christmas, 2003, Best Buy. I'd gotten a job selling digital cameras, because I'd had previous experience repairing them at a prior job.
In case you've never worked that kind of retail, the extended service plans are the name of the game. Up to that point in the season, I'd been a below average "performer", but the customers loved me because I knew my shit.
Customer comes in to buy a top end SLR canon. Very specific model, very specific accessories, meant to supplement his 35mm Leica. I was shooting the shit with the guy, talking shop, when my boss called me over. He saw the 2000 dollar deal going down, and told me "If you don't sell anything in this transaction, go home." I tried to argue that he wasn't interested in it, but he wasn't having anything of it.
So I returned to the customer. I was done. I told him exactly what my boss told me, and I told him at the end "So, now I have to say: Do you want blah blah blah? Just nod your head no so we can get you taken care of, ok?" he laughed, nodded no, and I got him rung up.
Afterwards, my department head asked me what happened. So I shouted as loud as I could "WHAT DOES IT FUCKING MATTER? WE'RE ALL SEASONAL HELP ANYWAY, WE'RE JUST HERE TO SELL YOUR STUPID SHIT PLANS THAT DON'T COVER FUCKALL ANYWAY!"
That side of the store went silent. The manager rushed over, grabbed my arm, and told me to get the hell out.
best part!!!
a month later, I got a phone call, asking me to come in for a meeting. I was intrigued, so I decided to go. It was a meeting, informing the seasonal help that they were being let go, but thank you for your help. We'd all be paid 10 dollars for coming in for the meeting. On the way out, I spit on the clip board that they were using to take the names, and stormed out.
Haven't gone in a best buy since. Fuck that place.
Awesome, fuck best buy I hate that place. I really do. I paid 40$ of company money for a 10$ drive bay and numerous other over payments over the years because I needed it for a client that day and didn't have time to order it. Not to mention the pain in the ass clients the geek squad sent me. Laptops in Tupperware containers with nothing wrong with them.
Geek Squad is litterally a step a above your average high school computer techie. And they're an arm of the FBI. Their procedures actually require all computer hard drives to be scanned for illegal files, images, contraban, etc. They used to delete pirated programs at one time too, not sure if they still actively delete shit. But they will report you to the feds if they find anything during the scan
this does not surprise me.
They guy grabbed your arm? That's a lawsuit right there.
That caught my attention as well. That manager would be on the floor if it were me.
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