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Their services are just terrible now, I ended up moving to a new bank that offered better services. I noticed, USAA has been slowly selling off all their departments to other companies, and their core mil services are just trash now. I can get a free account anywhere else, so what does USAA offer me that someone else cant?

Their services are just terrible now, I ended up moving to a new bank that offered better services. I noticed, USAA has been slowly selling off all their departments to other companies, and their core mil services are just trash now. I can get a free account anywhere else, so what does USAA offer me that someone else cant?

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[–] • 2 pts

That would explain why niggers answer 100% of the time when you have a technical issue, now. You can tell even when they're trying to "talk white." Didn't used to be that way.

Ever try to explain a technical computer issue to a nigger? It's fun.

[–] • 0 pt
[–] • 1 pt (edited )

There's been this bug in USAA's BillPay forever because I cannot make the niggers understand. The bug is simple: USAA's BillPay has a feature called 'E-bills.' E-bills are where you can sign up to have electronic PDF copies of your statements from participating vendors available right in USAA's BillPay. The bug is that you can only sign up for one E-bill per vendor. If you have homeowner's insurance and auto insurance from the same company, for example, you cannot get an E-bill for both accounts. USAA will throw an error when you try to set it up that says "You already have set up E-bill for this vendor." The worst part is that every time you log in to BillPay you will get nagged that E-bill is available for this bill and "click here to set it up."

Every single time (5 different times over the last 2 years) I have tried to explain this to the niggers in "technical support," they don't even understand what E-Bill is. The repeatedly think I'm talking about BillPay. They assure me that BillPay is working fine and that you can set up as many BillPay accounts as you wish. I've tried every way I can think of to explain it to them and they just can't get it. I even tried the snarky route and started the last call with, "do you know the difference between BillPay and E-bill." Of course no nigger will ever admit ignorance about anything ever, so they assure me they know the difference. As soon as I start explaining it becomes clear that they have no fucking idea what I'm talking about.