Hello I am for being the customer support please be for kindly doing the needful and reverting back to me the details of your account including the account log in name that is the name with which you log in as well as the password for the account and I will be having a conversation with my manager about how to restore your internet points sir. I can understand this is very frustrating for you and we will do our best to resolve this situation in a timely and complete manner which will allow you to rate us 5 stars sir.