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I have a home cloud hard drive that was great for about a year. used to back up laptop, desktop, and phones. now i can't get anything out of it. i guess i missed a mandatory update? tech support is no help. so i gotta figure out how to recover my data.

also looking for a new back up option. i don't need fancy. just bullet proof reliability. i don't want to get network certified...i just want to keep my data backed up.

thanks in advance for your time.

I have a home cloud hard drive that was great for about a year. used to back up laptop, desktop, and phones. now i can't get anything out of it. i guess i missed a mandatory update? tech support is no help. so i gotta figure out how to recover my data. also looking for a new back up option. i don't need fancy. just bullet proof reliability. i don't want to get network certified...i just want to keep my data backed up. thanks in advance for your time.

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[–] • 1 pt

I second this. Elements are the way to go. The passports are 2.5 (laptop drives); they have a higher failure rate. There was also a fiasco with the network attached drives a while back; stay with USB.

[–] • 1 pt
[–] • 1 pt

If you are doing more than one or two; why not just go internal?

[–] • 0 pt

I am thinking a custom build but have the WD elements as backups (think a welfare SAN) with internal SSDs as real time in RAID.