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I have a home cloud hard drive that was great for about a year. used to back up laptop, desktop, and phones. now i can't get anything out of it. i guess i missed a mandatory update? tech support is no help. so i gotta figure out how to recover my data.

also looking for a new back up option. i don't need fancy. just bullet proof reliability. i don't want to get network certified...i just want to keep my data backed up.

thanks in advance for your time.

I have a home cloud hard drive that was great for about a year. used to back up laptop, desktop, and phones. now i can't get anything out of it. i guess i missed a mandatory update? tech support is no help. so i gotta figure out how to recover my data. also looking for a new back up option. i don't need fancy. just bullet proof reliability. i don't want to get network certified...i just want to keep my data backed up. thanks in advance for your time.

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[–] • 2 pts

I have a few of those WD My Passport drives (4TB model). They are good for backups and reasonably fast. I like that they are small so can fit within a fire/flood safe, and don't require an external power supply, so doing a backup is just plugging the USB in, running the backup, then unplugging.

[–] • 2 pts

Yep, and once you unplug them you have cold storage of your backup, not susceptible to attack via any network.

[–] • 1 pt

Also protection from power surges or lightning strikes (the 99% of the time they aren't connected to the computer).