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I have a home cloud hard drive that was great for about a year. used to back up laptop, desktop, and phones. now i can't get anything out of it. i guess i missed a mandatory update? tech support is no help. so i gotta figure out how to recover my data.

also looking for a new back up option. i don't need fancy. just bullet proof reliability. i don't want to get network certified...i just want to keep my data backed up.

thanks in advance for your time.

I have a home cloud hard drive that was great for about a year. used to back up laptop, desktop, and phones. now i can't get anything out of it. i guess i missed a mandatory update? tech support is no help. so i gotta figure out how to recover my data. also looking for a new back up option. i don't need fancy. just bullet proof reliability. i don't want to get network certified...i just want to keep my data backed up. thanks in advance for your time.

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[–] • 1 pt (edited )

I have had no issues with my Toshiba external drives, and I use them daily for the past decade.

I just checked and my Toshiba external that I'm using right now has 283,239 load/unload cycle count and 17,565 start/stop count with zero errors.