Most people can't be masters of everything, people need to specialize in order to offer anything of value to society. However people need to be competent in many things in order to succeed in life, being a good accountant isn't enough to get a woman pregnant and have a family to pass on your genes. In the name of efficiency most people hand over those burdens to others of authority, doctors will look out for my health, journalists will look out for the truth and politicians will look out for how to govern, I can focus on work and I will take advice from pop culture to court a mate.
Their world is built around relegating authority to other 'more competent' people. They use their peers to gauge what is true and false, which there peers today is basically all bots on Twitter etc.
These people CAN think for themselves, they just DONT. The thought of beginning to is distressing, suddenly they have to start questioning trained professionals, arguing against trained journalists and most damning disagreeing with their peers.
It's too much for some.
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