You're on windows 10?
As far as I know.
https://www.makeuseof.com/tag/no-sound-7-tips-fix-audio-issues-windows-10/
Follow instructions for "2. Make Sure You're Using the Right Audio Output" and "4. Try the Windows Audio Troubleshooter"
And see if that's improving anything for a start
Went to #4 "Troubleshooter". Followed "yes" options. Now audio is even weaker. Microsoft essentially said, "GFY".
(post is archived)