Design by committee. Same reason google, Facebook, etc. couldn't compete with telegram, whatsapp, etc.
I'd say their biggest problem these jew run tech companies have in relation to the quality of their "products" is their focus on censorship/manipulation and using street shitters to implement it. Google was great when their focus was providing search results based on what people organically clicked on, now they are steaming piles of shit due to blacklist keywords and attempts to inorganically manipulate search results. It gets even funnier when they try to implement AI (read machine learning based on pattern recognition) and the AI starts correctly identifying niggers as apes and saying Hitler was right and jews need to be removed from White society. Shitlibs and jews tend to attribute this to some sort of racial bias that magically made it into the code because the devs were White, in reality it's just providing an accurate assessment of the situation devoid of social pressure and ideology. It will be interesting to see what happens when they try to force a "correct" answer out of an AI if that is even possible because that essentially amounts to telling a computer to report that 1+1=6.
If you keep going with "chat products" like i started with, google has had about 6 different ones over the years (chat, hangouts, wave, duo, etc.). Chat is very basic, people send a chunk of data, and the company records that data and forwards it to other people. Google has never even come close to the functionality we had with icq back in the 90's. The problem is that to introduce a product it has to go through many levels, then those levels come back with "business requirements" and then all the levels (and horizontal entities) have to discus and figure out the final requirements, and then they go into production.
What you end up with are things like "not able to use on a computer", and then it doesn't get traction. duo could have been the product people used instead of zoom; many companies/schools have google contracts, most people have google accounts, most people have android phones, but their product didn't have basic features that would allow it to be used for basic video chat.
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